About

A little bit about TIER4 Technical Support

TIER4 Technical Support, a d/b/a of 3LRT, LLC. is a total solution provider. We fix your business phones, networks, and computers while securing your buildings, internet, and local area networks.

We are diversified in our training and recognize what it means to work from the ground up as we continue developing partnerships that complement our always evolving clients’ needs. Our team embraces the evolution of technology, creating sustainable long-term solutions and even longer-term client relationships.

Short Bio

A few details…

A Michigander all the way, but has found his way through other states on a multitude of projects. Focusing on business process, network security, infrastructure protection, and understanding the changes that technology brings to the way everyone conducts business, allows him to provide great insight into your technology needs.

With over 20 years experience in network devices and telephony systems, nothing in the technology arena is foreign to Lary.

Experience

Working with networked and standalone devices before the crisis of the new millennium and continuing until well after the age of truly intelligent machines.

With skills ranging from managing enterprise Internet Service Providers, Securing Corporate Networks, and Enjoying Intense Project Solving, we are always ready to discover the next solution.

Over 25 Years Workstation Experience

Over 20 Years of Enterprise Networking

Over 15 Years Enterprise Telecom

800+

Residential and Commercial Clients

24/7

Eating and Breathing Technology

175200+

Hours of Experience (Over 20 Years)

1000

daily mouse clicks

Significant Downplay of Daily Coffee Consumption

Headquartered in Oscoda

Will travel…

We have contractors and staff that work in a number of areas throughout the State of Michigan, depending on product and brand. The short and skinny is that we travel to you. We work with small to medium size businesses all over the Michigan and in some areas we also work with residential customers in their home(s) or in our offices.

Why Oscoda Anyways?

Many of us have lived in this paradise for most of our lives, we wouldn’t have it any other way. We support various projects that accentuate the positives of the area, including sharing information about our Lakes, Streams, and Opportunities.

Oscoda has rich manufacturing, access to technology, and access to infrastructure that makes it a hub of productivity. When your employees are able to live, work, and play in such a cool place… productivity seems to blossom.

Over 25 Years Workstation Experience

Over 20 Years of Enterprise Networking

Over 15 Years Enterprise Telecom

Our Services

A non-exhaustive list of some of the services that we provide.

Technology Planning

Implementing and Managing Technology is a deliberate process. We provide technology planning services from conception to implementation to ensure best practices are considered for future management of your various systems.

Implementation Services

We implement Structured Wiring Systems, Wireless Access Systems, Workstations, Servers, Line of Business Applications, Voice Over IP Systems, Building Access Controls, IP Cameras (Surveillance), and just about any connected device (IoT).

Managed Services

We provide ongoing commercial support, including helpdesk services for the continual support of your organization’s I.T. strategy. We support users, networks, servers, workstations, and infrastructure. We tailor our support to your organizational need.

Network & Telecom

We represent the best Voice Over IP (VoIP) provider and Internet Carrier Networks. Whether you need Voice, Video, Data or all three, we review your existing agreements and unwind the jargon to get you the best performance for your organizational need.

Not convinced yet?

Just some of our organizational traits

We take considerable care in the planning, management, implementation, and ongoing maintenance of your organization’s projects. Technology and Security are serious business. We do the heavy lifting so you can focus on your organization’s first principles. Technology should serve YOUR business processes, not the other way around.

Research

Need help with filtering the immense information overload that can occur with researching out your project options? We narrow your scope and increase your focus to make more informed decisions.

Planning

From conception to implementation, planning for a successful project outcome is just one way that we help organizations. We also ensure sustainability of your projects. Best Practices over Best Efforts.

Cloud

We guide companies to utilize the cloud to enhance their business processes, expand their reach, improve their network security AND boost employee productivity.

Security Minded

The security of your information and protection of your infrastructure is always on our mind, even when it might not be on yours. All projects include security reviews and discussions where necessary.

Documentation

Our people don’t like to solve the same problems more than once. We document our customer-centric solutions. We also document business processes and essential systems and create flows for appropriate stakeholders.

Monitoring

Monitoring essential systems of our managed customers helps us sleep at night. We keep an eye on systems even in the middle of the night.

Stil not convinced?

What we do for you

Our services are designed to improve the function of technology in support of your business processes. With the execution of best practices in information management and security, we enable your employees to function more effectively and increase your bottom line.

We care about your business

Mutual Success Required

We review our own services routinely to improve results for our clients and increase the value they receive from our services. Our clients are our greatest partners and we share in their desire to succeed.